Profile
9 years experience leading marketing and business developments for prestige consumer brands in the Americas, Europe and Asia.
4 years of sales & key account management in the Canadian consumer and industrial goods manufacturing sector.
Proficiencies
- Management: country & zone departments, cross-functional teams and agency relationships.
- Business Development: market studies, product & service launches, system implementations.
- Strategy: business analysis, opportunity development, troubleshooting, operations optimization & re-engineering.
- CRM/CEM: relationship & lifecycle marketing, database marketing, loyalty & retention programs, customer service & experience.
- E-commerce: store-front & feature-set design, user experience, website development, logistics, roll-out and operations.
- Internet Marketing: acquisition, branding, social media, SEO, SEM and analytics.
- Web Design & Production: multi-platform websites & applications, user interfaces, content & architecture.
- Retailing: one-to-one selling, sales-force development, POS systems and merchandising.
- Sales: regional sales, solution sales, key-account management and relationship building.
- Creativity: nurturing creative teams, idea generation, design, esthetics and attention to detail.
- IT Skills: office applications, website development, database administration, content management systems, PC & Mac environments.
- Languages: fluent in English, French and Slovak; novice Japanese.
Professional Experience
2010 - present: Manager, Customer Strategy & Innovation - sanofi-aventis Canada, Montréal, Canada.
2008 - 2009: Director, Digital Retail & Database Marketing - Nihon L'Oréal K.K., Tokyo, Japan.
2006 - 2008: Client Marketing Director, Asia - L'Oréal Produits de Luxe International, Paris, France.
2003 - 2006: eBusiness Team Leader, Biotherm - L'Oréal Produits de Luxe International, Paris, France.
2001 - 2003: Corporate New Media Manager - L'Oréal Canada, Montréal, Canada.
2000 - 2001: Project Manager, Lancôme Paris - L'Oréal Canada, Montréal, Canada.
1999 - 2000: Assistant Marketing Manager, Ralph Lauren - L'Oréal Canada, Montréal, Canada.
1995 - 1998: Sales Representative, Eastern Canada - VW&R Ltd., Halifax, Canada.
Please contact me for a detailed resume highlighting selected achievements and results.
You can also find me on LinkedIn, Facebook or Twitter via the quicklinks at the top of this page.